Privacy policy

Last updated: July 15, 2026

In compliance with Regulation (EU) 2016/679 (GDPR), Spanish Organic Law 3/2018 (LOPDGDD), and other applicable regulations, we inform users of the website www.hubents.com about how their personal data is handled.

Data controller

• Company name: HUBENTS TECH S.L.
• CIF/VAT: B22905475
• Address: C/ Benajarafe 9, Portal 5, 2A — 29651 Mijas Costa, Málaga, Spain
• Phone: +34 622 293 797
• Email: hello@hubents.com

Purpose of data processing

We process your data for the following purposes:

• To manage registration and use of the Hubents platform (event CRM).
• To respond to inquiries via the contact form.
• To send informative communications about our services (with prior consent).
• To comply with legal or contractual obligations.
• To conduct statistical and usage analysis to improve user experience.

Legal basis for processing

We rely on the following legal grounds:

• Performance of a contract (e.g., user account management).
• Consent (e.g., contact forms or email subscriptions).
• Legitimate interest (e.g., improving services or website security).
• Legal compliance.

Data we collect

We may collect the following categories of personal data:

• Identifying data: name, surname, email address, phone number.
• Access and usage data from the user panel (login, interactions, preferences).
• Billing information (when applicable).
• IP address, browser type, operating system.
• Data collected through cookies (see Use of cookies).

Data recipients

Your data may be shared with trusted third-party service providers solely for purposes related to the provision of our services:

• Cloud service providers (hosting, email, file storage).
• Web analytics tools (such as Google Analytics).
• Payment or billing platforms (when applicable).
• Partner companies involved in service delivery (with prior notice).

We do not transfer your data internationally without appropriate safeguards.

Data retention

We will retain your data as long as:

• You are an active user of the platform.
• You do not withdraw your consent.
• Legal or contractual obligations require it.

After these periods, your data will be securely blocked and deleted. See Data deletion for account-deletion details and timelines.

Your rights

As a user, you may exercise the following rights:

• Access your personal data.
• Rectify inaccurate or incomplete data.
• Erase your data when no longer necessary.
• Restrict the processing of your data.
• Object to certain processing activities.
• Request data portability in a structured, commonly used format.

To exercise these rights, contact us at hello@hubents.com and include a copy of your ID or an equivalent identification document.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have not been properly addressed.

Use of cookies

We use first- and third-party cookies for technical, analytical, and functional purposes, including:

• Technical cookies: necessary for website operation and user panel access.
• Analytics cookies: such as Google Analytics, to understand site usage and improve performance.
• Functional cookies: to remember your browsing preferences.

You can manage or withdraw your consent via the cookie banner or your browser settings. For more details, please review our Cookies Policy.

Data security

We apply technical and organizational measures to safeguard your personal data and prevent unauthorized access, alteration, or loss.

However, please note that no method of Internet transmission is 100% secure.

Changes to this policy

This privacy policy may be updated at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We recommend reviewing this policy periodically.

Contact

For questions or concerns related to this Privacy Policy, you may contact us at:

hello@hubents.com
+34 622 293 797